Knauf Drywall has built an excellent reputation as a manufacturer and supplier to the construction industry. Knauf supplies plasterboard, wallboards, lining boards, gypsum board and drylining systems. It also offers thermal insulating and sound insulation materials, limestone and lime products, and chalk- and cement-related products.
The company was no stranger to MJH Data Systems’ products. They’d used TeamVisual CRM software for several years to record and manage the sales team’s customer activity. It also gave team members easy access to essential information about contacts.
When Knauf needed further help for its sales team, it was a case of evolution rather than revolution for the Kent-based firm.
Bob Stark, Knauf Systems Manager, says, “We’ve always found MJH Data Systems to be effective and positive partners, so it was an easy decision to move to TeamVisual to handle our projects.”
Track product launches
Rollout was exceptionally smooth. Bob says, “Our people can now effectively manage and monitor large, complex projects and the system allows us to easily track promotional activity such as a product launch.”
Steve Halcrow, Technical Services Manager, echoes Bob’s thoughts: “We’ve been using TeamVisual for five years and have been very impressed with how the system has evolved over this time.
“The support we’ve received has been excellent and we welcome the development of training services. We’ve always found their people to be willing to help, patient and above all flexible.”
CRM software training
“MJH’s training will be an ideal addition to the software-development side of their business.”
TeamVisual is a proven solution for tracking customer activity and understanding the productivity of sales teams. MJD Data Systems backs up this exceptional software with a complete installation and training service, plus integration into back-office systems.